Community Counseling Center of Mercer County
  • Hermitage, PA, USA
  • 7.25
  • Hourly
  • Part Time

POSITION:  The New Day Caf Customer Service position is responsible for waiting on customers, operating the cash register to conduct transactions, concise cash handling, opening and closing the caf, making coffee, popcorn and keeping inventory stocked.  This position requires good communication skills.

QUALIFICATION:  Someone able to work with support of a job coach and grow into becoming independent in his or her tasks within 12-24 months.  Reliable transportation, high school diploma act 33, 34 and federal background check.

DUTIES/RESPONSIBILITIES:

  1. Arrives on time and is dressed appropriately.
  2. Displays appropriate communication skills with coworkers/customers at all times.
  3. Brews coffee makes popcorn according to procedures posted
  4. Operation of cash register and accurate money handling
  5. General cleaning of Caf and equipment
  6. Take out the trash for closing the Caf
  7. Attend mandatory monthly staff meetings
  8. Replenish stock
  9. Rotate food items
  10. Complete mandatory agency trainings
  11. Monitor employee email account
  12. Follows all of Community Counseling Center's policies, respects confidentiality, and exhibits a professional demeanor at all times while at work.
  13. Use the MITC time clock at the beginning and end of every shift.
  14. In the case of injury inside or outside of the building to any person or property, the appropriate personnel will be notified and an incident report completed and submitted within 24 hours.
  15. Meet with job coach weekly to review progress of this paid work experience.
  16. Learn all tasks and be able to perform them independently within 6 months of hire.
  17. Work with Job Coach after 6 months of employment to seek other employment outside of CCC.
  18. Treat all individuals encountered during work shift with respect and kindness.
  19. Must be able to see, hear, speak, read, grasp, walk, sit, climb stairs, and able to lift up to 20 pounds.
  20. Any violation of policies, or job duties will be subject to disciplinary action.
  21. Performs all duties assigned.
  22. Can perform the essential functions of this position with reasonable accommodations, if necessary.
  • Maintains and upholds Community Counseling Center's policies, respects confidentiality, and exhibits a professional demeanor at all times while at work.
  • Any violation of policies and procedures/job duties will be subject to disciplinary action.
  • Performs other duties as assigned.
  • Can perform the essential functions of this position with reasonable accommodations, if necessary.
  • Participates in CCC CQI plan to ensure quality of service to CCC consumers.

 

 

CERTIFICATION:

            I certify that to the best of my knowledge, all statements shown above are correct.

            I accept the responsibilities and terms of this job description.

 

 

 

 

_______________________________________________                      ______________________________

            Signature of Employee                                                                          Date                                                                                                                                                                                    

  1. Describe how you are supervised by telling how your work is assigned and how your supervisor reviews your work.

 

 

Supervised by the Vocational Director or designee.  Specific tasks are assigned by the Director or designee and

and needs of consumer.  Work is performed under the general supervision of the Director/designee and is

monitored through/by consumer satisfaction, meetings, reports, and observations.

 

 

 

 

 

                                                                                                                                                                                      

  1. Prepare an organizational chart and identify your supervisor and all employees whose performance rating you sign by names and class titles. If you are not a supervisor, your supervisor must complete this part and identify his supervisor and all his subordinates.

 

See Agency's Table of Organization

 

                                   

                       

0      Total number of subordinates reporting to you.

 

                                                                                                                                                                                   

  1. Describe the kind of supervision you give the employees on the above chart by explaining the type of work assigned and the type of work reviewed exercised. If you are not a supervisor, your supervisor must complete this part for all employees shown above.

 

 

 

 

 

                                                                                                                                                                                   

  1. FOR THE EMPLOYEE'S IMMEDIATE SUPERVISOR: Review your subordinate's statements.  You may make any comments or include any information you feel is appropriate or would be helpful.  Use additional paper if needed.

 

The individual and the supervisor have reviewed the content of this job description and both agree to its accuracy.

 

 

Employee's                                                                   Class                                                  Date

Supervisor's Signature                                                   Title                                               

 

                                                                                                                                                                           

 

                                                                                                                                                                                   

THIS PORTION TO BE COMPLETED BY THE CLASSIFYING AUTHORITY

 

APPROVED POSITION CLASSIFICATION:

 

 

                                                                                                                                                                                   

REVIEWING ANALYST'S SIGNATURE                                                        DATE

Community Counseling Center of Mercer County
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