QUALIFICATIONS: This position functions as part of the Community Support Services team providing staff coverage for both OVR, CEERS and PETS programs. A Bachelor's Degree in Social Services field or a combination of a Bachelor's Degree and minimum of at least 2 years human services experience. Must have good interpersonal and organizational skills in order to communicate effectively with referral and funding sources, family members, employers and clients. Act 33 and 34 Clearances required. Must maintain a current driver's license and vehicle insurance as will be required to transport clients.

RESPONSIBILITIES:

1. Must obtain ACRE (Association of Community Rehabilitation Educators) Basic Employment Services Certificate within 6 months of hire.
2. Must be able to network and maintain positive working relationships with mental health professionals, consumers, employers and family members in order to provide effective services.
3. Will perform job development in the community as needed in order to create paid employment opportunities, and work- based learning opportunities and conduct groups.
4. Will provide pre-vocational activities and job seeking skills training per client need to aid them in identifying strengths, limitations and suitable vocational goals.
5. Will provide job coaching for all persons who find employment and need on site (and off site) assistance regardless of the schedule, ie.outside of the normal work hours and on weekends.
6. Collect both indirect employer observation and direct observation data at the job site, per client need.
7. Provides at least 80% of direct service per week.
8. Completes employer satisfaction surveys after 30 days and 90 days.
9. Will provide on and off site support for consumers to include making all necessary referrals and linkages to insure adequate support after fading.
10. Utilize C.W.D.S. and Credible in order to provide documentation and billing for all OVR activities.
11. Develop creative ways to challenge consumers to stay involved, increase work skills, improve work habits and socialize in a way appropriate to the community
12. Function as an effective team member in the development of Job Development Plans for the consumers.
13. Serves as an effective role model for good work habits, good grooming and appropriate social skills. Participates in activities on site and in the community in a manner that is professional.
14. Completes and submits all paperwork either weekly or by the last day of each month for OVR. All other documentation will be done in the Credible and CWDS System. Completes initial assessments and all reviews, as needed, to set goals for the consumers to maintain their life in the community.
15. Will attend weekly staff meeting with supervisor.
16. Meets with participants in both programs individually on a consistent and regular basis.
17. Provides casework services to a caseload of 9-15 clients.
18. Schedules appointments and coordinates follow-up care to meet the needs of the clients.
19. Inputs all necessary information in the Credible and CWDS System to maintain a client in services. Submits reports for in a timely fashion according to date ranges
20. Will adhere to the schedule submitted at the beginning of each week, or will notify supervisor of changes.
21. Will keep all appointments scheduled or will notify consumer of delay.
22. Attends relevant team meetings and training workshops, as assigned, to advance skills.
23. Is knowledgeable about safety procedures on and off site.
24. Maintains relevant and required certifications and trainings via Relias.
25. Works with employees at the Drop- In Center by attending weekly staff meetings and discussing relevant work issues.
26. Monitors and evaluates job performance by caf and cleaning employees, assists in transitioning f when appropriate to competitive employment and documents units of services.
27. Schedules and conducts work support meetings.
28. Provides all services under thePre-ETSservice line to qualified youth and young adults.
29. This position may be cross trained in other vocational area programs as needs occur.
30. This position requires job coaching consumers and essential functions of this position require lifting up to 25 pounds, standing, sitting, bending, reaching and ascending or descending stairs. May need to work in outdoor weather conditions.
31. Must be flexible in provision of service , for example; in person, via zoom, over the phone or in the community to suit client needs along with the health and safety due to unforeseen circumstances.

• Maintains and upholds Community Counseling Center's policies, respects confidentiality, and exhibits a professional demeanor at all times while at work.
• Any violation of policies and procedures/job duties will be subject to disciplinary action.
• Performs other duties as assigned.
• Performs the essential functions of this position with reasonable accommodations, if necessary.
• Participates in CCC CQI plan to ensure quality of service to CCC consumers.